Privacy Policy
Last Updated: December 2024
1. Introduction
S K Song Advocates & Solicitors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, mailing address, and other contact information you provide through contact forms or inquiries.
- Professional Information: Information about your legal matter or the type of legal service you require.
- Device Information: IP address, browser type, operating system, referring URLs, and pages visited.
- Usage Data: Information about how you interact with our website, including access times, pages viewed, and time spent on each page.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our website and services
- To respond to your inquiries and provide legal consultations
- To send you marketing communications (with your consent)
- To analyze website usage and optimize our services
- To comply with legal obligations and prevent fraud
- To protect the rights, privacy, and safety of our firm and clients
4. Client Confidentiality
S K Song Advocates & Solicitors recognizes the paramount importance of attorney-client confidentiality and privilege. Any information you share with our lawyers in the context of seeking legal advice is protected by solicitor-client privilege and will not be disclosed without your written consent, except as required by law or court order.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Our legal team members who need access to serve you
- Service providers who assist in our operations (under confidentiality agreements)
- Law enforcement or government agencies when required by law
- Other parties with your explicit consent
6. Data Security
We implement administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. These help us understand how you use our site, remember your preferences, and improve functionality. You can control cookie settings through your browser. See our Cookie Policy for more information.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Request restrictions on processing of your information
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
S K Song Advocates & Solicitors
Johor Bahru, Malaysia
Email: contact@sksong.com
Phone: +60 7-2220 1234
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.